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Irunthis1's avatar

As a pharmacist I can think of no reason why your mother’s cipro prescription wasn’t ready other than the system was trying to put it off as long as possible (a remote fill by robotics is now the most cost effective method of all large corporate pharmacies). . If you need something ASAP the best thing to do is go directly to the pharmacy and stand there in their faces until they fill and hand you the prescription. The #1 priority is always the person standing in front of your face every time. Unless the drug is on back order it would have been quickly filled and you out the door. If they try to tell you that it’s “coming in the order in the morning“ ask them to verify that they have none of the medication on hand to give you now because you need it immediately. Ask to speak to the pharmacist as the technicians often have no clue why you might need a particular drug immediately rather than sometime next week. (Don’t get me wrong there are some wonderful, smart and very effective technicians out there but they are only about 50% of the ones you get to deal with—the rest are new or just lack the critical thinking skills required to make the kinds of decisions that matter-when you get one of these insist on talking to the pharmacist).

Myself I don’t make people wait (even when the system automatically puts an order in for days later) but I do have the luxury of working overnight by myself so I decide who gets what and how fast. And I’m efficient, competent and acutely aware that people needing prescriptions in the middle of the night are generally not there because it’s convenient.

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Hugh McCarthy's avatar

Our hearts are with you❤️

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